Standing by Repairs
If you are like us, when you pay good money for a product or service you expect these expenditures to bring a peace of mind.
Whether it be on a new car, a refrigerator, or nuisance animal repair work- it’s nice to have some sort of warranty/guarantee that can be relied upon in the event of a problem.
Today’s blog post discusses our general warranty/guarantee related to the repair jobs we do for clients.
It also gives a recent example of a job where a warranty for the homeowner provides peace of mind after a squirrel escape.
Nuisance Animal Repair Warranties
In order to provide peace of mind, we warranty the permanent/recommended repair work we do for one year.
This means that if we come out, ensure the animals are out, and make a recommended repair- we will be out, free of charge, and resolve the issue if the problem recurs at our repair spot up to one year from the repair date.
We do very little warranty work, BUT, occasionally, there is an issue. When a slip-up occurs, we have no problems owning up to it and making it right. If you hire us and later find yourself in this situation, don’t fret. Just give us a call and tell us about it. Communication is key.
Warrantied Squirrel Removal
At a recent job, Ryan was dealing with a mother squirrl and litter of juveniles that chewed a hole in the soffit and had a nest there.
He set traps so that the squirrels would exit the structure into the traps and they would be removed from the situation.
Animal removal is the first step in many squirrel and raccoon jobs. Removing the habitating animals decreases chances of re-entry drastically. This is especially true in buildings that have had generational nesters.
But at this job, all did not go as planned. The mother squirrel went into the trap no problem, but the babies did not follow her.
Instead, they chewed a new hole through the soffit panel and escaped. Ryan covered the new hole and waited a few days to see what would happen. The young squirrels did not return and the soffit has been squirrel-free since. He then replaced the soffit panel.
So, there are some young squirrels out there who were born in this spot. Will one of them be back when they come of age and want to make a nest? Hard to say, but its a definite possibilty.
That’s why a warranty is a good thing to have!
Since we did the removal (even though it didn’t go as planned) and made the repair, we will now warranty this soffit against squirrel entry for a year. That will get the soffit through two squirrel birth cycles and determine if any of the escapees will attempt to nest here.
Ryan explains it in this video:
Nuisance Animal Removal with a Guarantee for Akron | Canton| Kent
Sensitive to the fact that consumers want and need assurances, we offer one year warranties on a lot of the repair work we do.
If you have an animal issue, please call us and ask us about our warranty. Also, when Ryan is at the the job, he’ll clearly let you know what is and isn’t warrantied. Again, it’s all about communication. Let’s communicate!
Many animal issues happen because of structural deficiencies. Often, some needed repair/maintenance has been neglected too long and the animals have seized the opportunity.
The solution in these cases is animal removal AND a best practice repair. If this is the route chosen, we will guarantee our repair work.
